Sony Bluetooth Keyboard Manual

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Hello, My Uncle purchased a Sony Bravia Smart TV in September - the manual has six models listed: KDL-48W600B, KDL-48W590B, KDL -48W580B, KDL-40W600B, KDL-40W590B, KDL -40W580B. When he purchased the TV the sales rep told him that a Logitech k400 Wireless Touch Keyboard would work with the device and subsequently sold it to him as he wanted to use the TV to surf the web and whatnot and the touchpad to use as a mouse. When I plug in the keyboard it says 'Device Not Supported' and doesn't work at all. Everything I've read also suggests that there isn't any support for wireless keyboards with this TV (which strikes me as insane) and that the only thing to do is to either use the remote control or use the TV SideView app on a smartphone or tablet - both of which he doesn't have. I've read that perhaps a wired USB keyboard may work - but that doesn't have the touchpad option which is a big part of what we're after.

Can anyone confirm or deny what may or may not work? I can't believe that it's 2014 and that companies still make things that are so poorly thought out! Having the same problem.